Just wanted to make a comment about a recent experience with the service department.
I brought bike in for 20,000 mile service and everyone was very professional and helpful. When I picked bike up I was super impressed with how the department had detail cleaned my bike. When they asked if I wanted it washed I told them to go ahead not knowing how clean and polished it was going to be. I don't think it has been that clean since the day I bought it.
Thanks for a great service experience.
John Dill, Campobello, SC
Just bought my utlra low. Had a great experience through out the whole process everything from the phone calls to when I signed on the dotted line. I worked with Carl and Travis and they were nothing but professional through out the entire sale of the bike. I would recommend this dealership to anyone looking to purchasing a new Harley. I have not hit my 1,000 miles yet so I cannot comment on the service or parts dept. However, I have great expectations and I will be the first one to say something if they are not met. Great experience so far!!!
Jim Schmidt, Monroe, NC
I recently Purchased a FXSTC [Softail Custom from a Private Owner/Seller. Because I have rather Short legs I had a difficult time reaching the foot controls. I initially search the net, and various aftermarket sites for a way to make these controls more in my comfort range and I could not find the right parts to effectuate this. I Went to Spartanburg Harley, and explained my situation. The Parts and service Depts right then and there conferred with me on how We might solve the problem. Since I could not Ride the Bike one of the Parts techs allowed me to pick him up and take him to my house, picked up the bike, and drove it to the Shop. They then ordered the parts for Heritage Foot Boards and Controls, and while this was being done I decided to do some other custom work on it [Carburetor, New high Performace Breather, and new Tail lights and Headlight, and a couple of other jobs ....Work was Done perfectly in a Timely manner, and they had me make several trips to the Shop to "try things on". I now have my Bike back and it looks and rides sharp. I have been a Biker for many years and had my trials and headaches with various Dealers. This entire Dealership is VERY friendly, VERY well Coordinated, and has that kind of Teamwork that makes for its success. If there were more than 5 stars,I would give it a 10. I have made some true friends with these people. I wish I could post a photo along with this....
Hal Morse, Spartanburg, SC
Today 10-27-16 while traveling from Atlanta through Spartanburg, SC. to Virginia Beach , VA. I had an issue with my side stand on my Street Glide. I saw the dealership from the Interstate 85 , stopped in and talked to someone on the sales floor about my problem. He directed me to the service dept.
I told another person my problem, he took one look at it , solved my problem and got me back on my way. I was just passing through ,I had never been to the store before and they didn't know me at all, and yet they jumped right on my problem and took care of it for me. I'm sorry I didn't get any names but the service tech was extremely nice and polite.
This is just great customer service.
J Minter, Richmond, VA
I got my new bike at Spartanburg Harley Davidson. The new Manager Carl took care of the sale and financing. I really like working with Carl. I got my new Freewheeler and love it. He helped me with New Pipes for the bike and new bumper. It is so nice to see this dealership making big sales now and doing a lot for Churches and area. I will support this dealership and buy many more bikes at this dealer. They are helpful and very with customers. They have added new people in the service department that are making a big difference...Love this place...Al Sautner. ACE BAKERY INC.
Al Sautner, Boiling Springs, SC
Just got my new 2012 Soft Tail
with only 15 miles on it! I know I'm going to love it!
I go there for everything for my Hog!!! My Old Friend Burt takes care of everything.... They all are just Good People.....
I personally think Spartanburg Harley-Davidson is the greatest dealership for any and all your Harley-Davidson needs. And of course, the best people to serve to all of those needs.